Shipping and returns
Shipping the parcel
Parcels are generally dispatched within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Parcels can also be shipped via UPS Extra and delivered with a signature. Please contact us before choosing this delivery method, as it involves additional costs. Whichever delivery method you choose, we will send you a link to track your parcel online.
Shipping costs include preparation and packaging costs, as well as shipping costs. Preparation costs are fixed, while transport costs vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot combine two orders placed separately and the shipping costs apply to each of them. The package is shipped at your own risk, but special attention is paid to fragile items.
The size of the box is appropriate and your items are adequately protected.